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COVID-19 Vaccine Information

As COVID-19 vaccines distribution continues, please visit the Contra Costa Health Service’s website for updated information.  There are specific pages on the site for English/Spanish language information on the COVID-19 Vaccine, the process for how to Get Tested, data dashboards, and more. The multilingual call center can be reached at (844) 729-8410, and is open daily from 8:00 a.m. – 5:00 p.m.  Please note that 2-1-1 is a multilingual resource and a crisis line for the public.


About the COVID-19 Vaccines

Pfizer & Moderna COVID-19 vaccines have been approved and are currently being distributed to eligible residents. As Contra Costa Health Services states, “COVID-19 vaccines are one of the most important tools to end the COVID-19 pandemic.” The safe, effective, no-cost COVID-19 vaccines are currently available to everyone in California. The vaccine will help us slow the spread of COVID-19 so our local businesses and schools can fully reopen.

To ensure that every dose of COVID-19 vaccine provided in Contra Costa County is safe for patients, Contra Costa Health Services (CCHS) temporarily paused its use of the Johnson & Johnson (Janssen) vaccine while federal regulatory agencies examine new information about a possible, rare side effect that can cause blood clots.  View the press release here.


How Do the Vaccines Work?

According to Contra Costa Health Services, the Pfizer and Moderna vaccines use messenger RNA (mRNA) to teach the body's cells to produce antibodies to protect you from COVID. Both of these vaccines require two doses. The vaccines teach our bodies how to protect us against future infection with the virus that causes COVID-19.


Why Should I Get Vaccinated? 

COVID-19 vaccines are safe and effective and they all offer strong protection against the virus. Studies show that getting a COVID-19 vaccine will also help from seriously getting ill even after getting COVID-19 as it teaches the immune system how to recognize and fight the virus that causes COVID-19.  

The total number of COVID-19 vaccines administered have reached over 33 million in California and over 1 million on Contra Costa County as of May 13, 2021 and these vaccines have undergone the most intensive safety monitoring in U.S. History.  This monitoring includes using both established and new safety monitoring systems to make sure that COVID-19 vaccines are safe. These vaccines cannot give individuals COVID-19.  Click here to learn more about the facts about COVID-19 vaccines.

Key Things to Know About COVID-19 Vaccines

  • You may have side effects after vaccination, but these are normal.  These are signs that your body is building protection.
  • It typically takes two weeks after you are fully vaccinated for the body to build protection (immunity) against the virus that causes COVID-19.

After you've been fully vaccinated, the Center for Disease Control (CDC) states that you can resume certain activities that have been paused due to the pandemic.  To learn more about these changes, please visit this link to visit the CDC website.

You should keep using all the tools available to protect yourself and others until you are fully vaccinated.


When and Where Can I Get Vaccinated?

Children ages 12 - 15 are now eligible for the Pfizer's COVID-19 vaccination. People ages 16 and older can get either vaccine at Contra Costa County run clinics no matter where they live. Visit the Contra Costa Health Services website for more information including county-run vaccination sites where no appointment is needed. People under age 18 must be accompanied by a parent or guardian to their appointment, or have a parent/guardian we can contact by phone during the appointment.

Members of Kaiser Permanente can visit this link to get up to date information about COVID-19 vaccinations and start an e-visit to make an appointment if they are eligible.


How Much Does it Cost to get Vaccinated?

The Federal Government is providing the vaccine free of charge to all people living in the United States regardless of their immigration or health insurance status.  See information below provided by the CDC:

COVID-19 vaccination providers cannot:

  • Charge you for the vaccine
  • Charge you any administration fees, copays, or coinsurance
  • Deny vaccination to anyone who does not have health insurance coverage, is underinsured, or is out of network
  • Charge an office visit or other fee to the recipient if the only service provided is a COVID-19 vaccination
  • Require additional services in order for a person to receive a COVID-19 vaccine; however, additional healthcare services can be provided at the same time and billed as appropriate

COVID-19 vaccination providers can:

  • Seek appropriate reimbursement from the recipient’s plan or program (e.g., private health insurance, Medicare, Medicaid) for a vaccine administration fee
  • However, providers cannot charge the vaccine recipient the balance of the bill
  • Providers may also seek reimbursement for uninsured vaccine recipients from the Health Resources and Services Administration’s COVID-19 Uninsured Program

Help Your Neighbor: A New Call to Vaccinate Contra Costa

Not everyone who is eligible for a COVID-19 vaccine can navigate a web page, download an app, or locate a stray email. For many of us, signing up to get an appointment can be a real challenge.

That is why Contra Costa Health Services (CCHS) is sharing Help Your Neighbor, a new community call to action for everybody who lives or works in the county to ensure that our friends, family members and neighbors can get a COVID-19 immunization appointment when they are eligible.

There are plenty of ways to lend a hand. Can your organization start a phone bank to help its members get registered? Does your business have room for a window flier? Do you have a friend who is eligible – and have they made an appointment? The best way to find out is to ask.

CCHS has an online request form for eligible county residents who need appointments and a call center, (833) 829-2626.

CCHS encourages you to use the new Help Your Neighbor web page, which has videos and how-to resources to help residents and their helpers make COVID-19 immunization appointments, and a growing selection of printable fliers and COVID-19 vaccination resources.


Questions About the Vaccine?

For questions about COVID-19 vaccine, call (844) 729-8410 between 8:00 a.m. - 5:00 p.m. daily.  This call center cannot assist with scheduling immunization appointments.

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